Our Story

Medipflege Private Limited Delhi's Authorised ResMed Service Centre for CPAP, BiPAP & Respiratory Care And For Sales of new Products. Who We Are Medipflege Private Limited is Delhi's trusted Authorised service centre for ResMed — one of the world's leading manufacturers of respiratory care equipment. Based in Lajpat Nagar, New Delhi, with a branch office in Jaipur, we serve patients, caregivers, hospitals, and clinics across Delhi NCR and Rajasthan who rely on CPAP, BiPAP, oxygen concentrators, and ventilators every single day. The name Medipflege combines “Medi” (medical) and “Pflege” (the German word for care) — and that combination is the essence of everything we do. We are not just an equipment supplier. We are a long-term care partner for every patient who walks through our door or calls us from home. Our Story Medipflege was founded with a single, clear belief: that patients managing chronic respiratory conditions like obstructive sleep apnea (OSA), COPD, and neuromuscular disorders deserve more than a machine in a box. They deserve expert guidance, reliable servicing, genuine spare parts, and a team they can call when something goes wrong at 11 PM. We saw a gap in the Delhi NCR market — too many patients were buying expensive ResMed devices from general medical stores with no after-sales support, no trained technicians, and no one to guide them through setup, mask fitting, or pressure adjustments. Medipflege was built to close that gap. Today, we are proud to be a ResMed authorised service centre — one of very few in Delhi — which means every service, repair, and replacement we carry out meets ResMed's strict quality and safety standards. What We Do Sales — Genuine ResMed Products We supply the complete range of ResMed respiratory therapy devices and accessories, sold at competitive prices with the confidence of authorised dealership: CPAP Devices — ResMed AirSense 10 AutoSet (Tripack 4G), AirStart 10 APAP, AirMini (world's smallest CPAP) BiPAP / VPAP Devices — ResMed AirCurve 10 VAuto, Lumis 150 VPAP ST Ventilators — ResMed Stellar 150 Non-Invasive Ventilator Masks — Full face masks, nasal masks, nasal pillow masks across all ResMed series Accessories — CPAP tubing, humidifier chambers, filters, chinstraps, mask cushions, and all consumables Oxygen Concentrators — Portable and stationary oxygen concentrators for home and clinical use Suction Machines — For post-surgical and home nursing care requirements Servicing — Authorised ResMed Repairs This is where we stand apart. As an authorised ResMed service centre, our trained biomedical engineers perform: Preventive maintenance and scheduled servicing at fixed intervals Diagnosis and repair of device faults (motor issues, pressure errors, alarm faults) Humidifier chamber replacement and tubing servicing Mask fit assessment and replacement of worn mask components Data review and therapy optimisation support Home visit servicing across South Delhi, Noida, Gurugram, Faridabad, and Ghaziabad Spare Parts Supply We stock genuine ResMed spare parts and accessories — not grey-market or third-party substitutes. This matters because an ill-fitting mask cushion or a degraded filter can compromise your therapy effectiveness just as much as a faulty machine. Who We Serve Our patients and clients come from every corner of Delhi NCR and beyond. We understand each of them has different needs: Patients with Sleep Apnea (OSA) The majority of our patients are adults diagnosed with obstructive sleep apnea — a condition where breathing repeatedly stops and starts during sleep. They rely on CPAP or AutoCPAP therapy every night and need their devices to work perfectly. We help them with initial setup, mask selection, ongoing servicing, and troubleshooting so that their therapy never breaks down. Patients with COPD & Chronic Respiratory Conditions Patients with chronic obstructive pulmonary disease, asthma, or lung fibrosis may need BiPAP or oxygen concentrator support, especially during flare-ups or at night. We supply the right device, configure it to their prescription, and provide regular maintenance to ensure uninterrupted therapy. Patients on Home Ventilation Some of our patients — those with neuromuscular conditions, spinal cord injuries, or post-ICU recovery needs — require non-invasive ventilators like the ResMed Stellar 150 or Lumis 150 for day-to-day breathing support. For these patients, equipment reliability is not a convenience — it is life-critical. We treat every service call from these patients with the highest priority. Post-Surgical & Home Care Patients Patients recovering from surgery at home who require oxygen therapy, suction, or chest physiotherapy equipment are increasingly served by Medipflege. We work closely with hospitals and home nursing agencies across Delhi NCR to ensure continuity of care after discharge. Hospitals, Clinics & Diagnostic Centres We supply and service CPAP, BiPAP, and respiratory equipment for hospitals, pulmonology clinics, ENT departments, sleep labs, and primary care centres across Delhi NCR. Bulk supply, on-site servicing agreements, and AMC (Annual Maintenance Contract) packages are available for institutional clients. Caregivers & Families Many of our most loyal customers are family members caring for an elderly parent or a spouse with sleep apnea. They often come to us overwhelmed — unfamiliar with the equipment, unsure how to clean it, worried the machine isn't working correctly. Our team takes the time to walk through everything clearly, patiently, and without any pressure to purchase. Why Patients Trust Medipflege Authorised by ResMed We are not a general medical store stocking ResMed products alongside blood pressure monitors and bandages. We are a dedicated, authorised ResMed service partner — trained, certified, and accountable to ResMed's global quality standards. Trained Biomedical Engineers On-Site Our service team comprises trained biomedical engineers who understand respiratory devices at a technical level. They do not guess. They diagnose, repair, and test every device before returning it to a patient. Home Visits Across Delhi NCR We understand that many of our patients are elderly, unwell, or simply cannot travel to our Lajpat Nagar centre. Our engineers visit homes across South Delhi, Noida, Gurugram, Faridabad, and Ghaziabad for servicing and troubleshooting. Genuine Spare Parts, Always Every component we supply — mask cushion, filter, humidifier chamber, tubing — is 100% genuine ResMed. We never substitute with unbranded or incompatible parts that could compromise therapy or damage your device. Transparent Pricing, No Hidden Charges Before any repair or service, we provide a clear diagnosis and cost estimate. There are no surprise charges. If a device needs to be sent to ResMed's factory service centre for a complex repair, we coordinate that process and keep you informed at every step — exactly as one of our patients, Vinit Taneja, experienced and appreciated. Fast Turnaround We know that a CPAP or BiPAP patient cannot simply skip therapy for a week while their machine is being serviced. We prioritise fast turnaround — most standard servicing is completed within 24–48 hours. For patients on ventilators, we offer emergency same-day response. Our Locations Delhi (Head Office) 1/5, Basement, Vikram Vihar, Lajpat Nagar 4, New Delhi – 110024 Near Lajpat Nagar Metro Station 📞 08048034011 | +91-9667725225 ✉ service@medipflege.co.in ⏰ Monday to Saturday — please call ahead to confirm timings Jaipur (Branch Office) Serving patients across Jaipur and Rajasthan — contact our Delhi office for appointment coordination. Our Vision To be Delhi NCR's most trusted respiratory care company — not just in terms of the products we sell, but in the quality of the relationship we build with every patient and family who depends on us. We believe that a respiratory therapy device is only as good as the support that comes with it. Our goal is to ensure that every patient who comes to Medipflege — whether for their first CPAP machine or their fifth service visit — leaves feeling genuinely cared for, properly informed, and completely confident in their treatment. Get In Touch Whether you need a new CPAP device, a service for your existing machine, a mask replacement, or simply expert advice on sleep apnea therapy — we are here. 📞 Call / WhatsApp: 08048034011 | +91-9667725225 ✉ Email: service@medipflege.co.in 📍 Visit: 1/5, Basement, Vikram Vihar, Lajpat Nagar 4, New Delhi 110024 🌐 Website: www.medipflege.co.in Medipflege Private Limited — Authorised ResMed Service Centre, Delhi